Total Triage

A New GP appointment system from the 15th of September 2025 at Alton Surgery

From the 15th of September 2025 appointments at Alton Surgery will be booked in a different way as we are moving to a total triage system.

For more information on how the total triage system works and for frequently asked questions click here.

covid vaccination sticker

COVID BOOSTER VACCINATIONS

COVID-19 Spring Booster Vaccination 2026

Eligible patients will be invited to book appointments for the COVID-19 booster vaccination this Spring. 

The booster programme will run from 13th April 2026.

This spring's eligible cohorts include:

  • Adults aged 75 years and over (by 30th June 2026)
  • Residents in care homes for older adults
  • Individuals aged six months and over who are immunosuppressed

If you would like more information on the booster, visit the government website.

left ear

Simple Earwax Removal

Simple ear wax removal, for the purposes of impacted wax alone, is no longer available at Alton Surgery or funded on the NHS.


If your GP feels that you have a more complex ear condition, then they will still be able to refer you to an ENT or Audiology specialist for clinical review. 
The decision was taken by the Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) following a review of its Excluded & Restricted Procedure Policy. This is to make sure the services provided by the NHS are both clinically and cost effective, aiming to get the best value for money from the resources available. This is not a decision the GP practice has made, so please contact the ICB Patient Advice and Liaison team (PALS) if you wish to make a complaint.

Patients suffering with earwax build up are being asked to follow the NHS self-help guide to help manage and treat their symptoms. 

soft tape measure

Weight Management Medication

23 June 2025: From today (23 June 2025), following approval by NICE, tirzepatide (Mounjaro®) will be available in the NHS for eligible patients who meet the strict, nationally-set, criteria. 

The current criteria is that patients are those with a BMI of 40 or higher, and with four or more of the qualifying comorbidities (hypertension, dyslipidaemia, obstructive sleep apnoea, cardiovascular disease and type 2 diabetes) will be eligible for assessment to identify their suitability for Mounjaro. Anyone not meeting these criteria will not be eligible for assessment in the first year of the drug being available. 

Please do not contact your GP; if you are eligible to be assessed you will be contacted over the coming months and invited to attend an appointment for assessment. Those with the greatest clinical need will be contacted first.

For more information about alternative local weight management services, visit the ICS website - Local Weight Management services - Staffordshire and Stoke-on-Trent, ICS. 

a cup of coffee

Coffee Morning - The next coffee morning will be on Tuesday the 5th May from 11:00 AM. Please join us at the surgery, everyone is welcome.

Alton Surgery Mission and Vision Statement

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 Mission Statement

Our mission is to provide compassionate, patient-centred care for our rural community, building on our strong foundations of respect, honesty, empathy, and kindness. We aim to deliver modern and innovative healthcare in an inclusive environment where every patient feels valued, heard, and supported, while continually striving for excellence in the services we provide.

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 Vision Statement

To be a modern, innovative, and inclusive rural GP practice, delivering high-quality healthcare close to home while striving for excellence in everything we do.

 

 

For an overview of general information about the Surgery, please click the link to our practice leaflet here. 

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GP Patient Survey results 2025

The GP Patient Survey evaluates patients' experiences of healthcare services provided by GP practices, including access to GP practices, appointment scheduling, quality of care, as well as services when their GP practice is closed.

Our practice received an overall rating of "good experience" at 93%, with 83% rating their experience as "very good" exceeding local and national averages by over 20%.

We thank all of our patients for their positive feedback.

Detailed results are available on the GP Patient Survey website.

Tell us about your experience

We want to hear from our patients at Alton Surgery. Your feedback is incredibly important and will help us to better deliver care services to all our patients.

If you have any comments about the care you have received or feedback on any of our services please do let us know. You can leave a review over on the NHS website here.

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Page last reviewed: 24 April 2026
Page created: 08 April 2019