New Patients

Register as New Patient

If you live within our practice area (see opposite) you are welcome to register with us and our reception staff will be happy to guide you through the procedure. 

To register you at the Surgery, we ask for you to provide photographic identity, such as a passport or driving licence. We will also request a document which states your address e.g. bank statement which must be dated within the last 3 months.

You will also need to complete a registration form (GMS1), summary care record form, and a new patient health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.

Once the completed registration forms have been returned, they are given to our Practice Nurse to assess your need for a New Patient Health Check. The Receptionist will then contact you to make an appointment if the Nurse feels you need to attend.

Medical treatment is available from the date of registration. Please contact reception for further information.

We provide Interpretation Services for non-English speaking patients.

Update from January 2022

We are continuing to accept new patients at this time.

You can obtain our current registration documents here on our New Patients page. Once completed please then forward all documents to our Practice email account:, preferably accompanied by a copy of photographic and address ID. 

If you would like to return your forms directly to the practice please do so after 2pm. 

Anyone wishing to apply for online services will need to bring photographic ID in to the surgery to ensure that access is granted only to the patient. 


We are unable to register individuals under 16 for online services. Parents are able to register for proxy access at the discretion of the GPs. You will need to contact the surgery directly if you wish to apply for proxy access.


Change of Personal Details

Please notify the Practice of any change of address or telephone number.  This is to ensure that your records are up to date and we can contact you easily.

If you are moving to an address which is out of our area, we kindly ask that you register with a Practice closer to your new address.

Patients who move from an address outside the catchment area to another address which is also outside the catchment area will be asked to register with another GP in the area in which they are now living. 

Named Accountable GP

As part of a new contractual requirement for 2015-16, all patients registered at a GP practice are allocated a named accountable GP.

What Does ‘Accountable’ Mean?

The new contract requires the named accountable GP to be responsible for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each patient where required. However, this does not mean that they will be the only GP or clinician who will provide care to that patient. These responsibilities will be carried out within the opening hours of the Practice and do not change the way you currently access care outside these hours.

Will GP Practices Write To Patients To Inform Them Of Their Named GP?

No. However, practices are required to inform patients of their named GP at the next appropriate interaction.

Can Patients Choose Their Own Named GP?

Patients will be allocated a named GP on the basis of whom they normally see. However, if a patient requests a different named GP, reasonable effort will be made to accommodate their preference.

Do Patients Have To See Their Named GP When They Book An Appointment?

No. Patients can, and should, feel free to choose to see any GP or nurse in the practice in line with current arrangements. If their preferred choice of GP or nurse is not available, an alternative will be offered. As all patients have an electronic medical record this ensures that all clinicians in the Practice have access to the most accurate and up to date information.

All patients registered at Alton Surgery have been allocated a named accountable GP.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

Disabled patient facilities are also available at this practice.

(Car park space, ramp, toilet etc).