New Patients

Register as New Patient

If you live within our practice area (see opposite) you are welcome to register with us and our reception staff will be happy to guide you through the procedure. 

We accept new patients from the village of Alton and the surrounding area including the following villages: Denstone, Oakamoor, Hollington and Croxden.

There are a number of reasons why you may not be able to register with your chosen GP, for example, you may live too far away. If this is the case simply choose another GP in your local area.

Please read the NHS guidelines for further details.


Medical treatment is available from the date of registration. Please contact reception on 01538 704200 for further information.

We provide Interpretation Services for non-English speaking patients.

Register Online

Alton Surgery is continuing to accept new patients at this time.

You can register with our practice online by following the link below.




Register in person

If you would rather submit your new patient application personally, copies of our registration forms are available from our reception.
Once completed, please return the forms after 2 pm.


Change of Personal Details

Please notify the Practice of any change of address or telephone number.  This is to ensure that your records are up to date and we can contact you easily.

If you are moving to an address which is out of our area, we kindly ask that you register with a Practice closer to your new address.

Patients who move from an address outside the catchment area to another address which is also outside the catchment area will be asked to register with another GP in the area in which they are now living. 

Named Accountable GP

As part of a new contractual requirement for 2015-16, all patients registered at a GP practice are allocated a named accountable GP.

What Does ‘Accountable’ Mean?

The new contract requires the named accountable GP to be responsible for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each patient where required. However, this does not mean that they will be the only GP or clinician who will provide care to that patient. These responsibilities will be carried out within the opening hours of the Practice and do not change the way you currently access care outside these hours.

Will GP Practices Write To Patients To Inform Them Of Their Named GP?

No. However, practices are required to inform patients of their named GP at the next appropriate interaction.

Can Patients Choose Their Own Named GP?

Patients will be allocated a named GP on the basis of whom they normally see. However, if a patient requests a different named GP, reasonable effort will be made to accommodate their preference.

Do Patients Have To See Their Named GP When They Book An Appointment?

No. Patients can, and should, feel free to choose to see any GP or nurse in the practice in line with current arrangements. If their preferred choice of GP or nurse is not available, an alternative will be offered. As all patients have an electronic medical record this ensures that all clinicians in the Practice have access to the most accurate and up to date information.

All patients registered at Alton Surgery have been allocated a named accountable GP.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

Disabled patient facilities are also available at this practice.

(Car park space, ramp, toilet etc).

People of no fixed abode

If you are homeless or of no fixed abode but reside within the practice boundary, then you can still register with us.
Please complete the registration forms either online or in person.

Patient Online Access

It is possible to gain access to your medical records online. Online access allows you to book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer. To find out more information please click here.

Patient Access

Patient Access


Did you know that you can book appointments, order repeat prescriptions and have access to your medical records through Patient Access.

Patients can also now pre-book telephone appointments with a clinician and send messages about NON URGENT health queries directly to the practice through using online services.

For urgent queries and request for the GP you will need to contact the surgery directly on 01538 704200. 


To register for online access, please speak to one of our Receptionists. 

Please note photographic ID is needed to register for online services.

If you are already registered to use Patient Access, please click the image above to re-direct you to the Patient Access website.


If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

Click here for further details.

Click here for a video tutorial on registering with the app.

Poster about right to register as an immigrant

Safe Surgeries

As part of the Safe Surgeries initiative Alton Surgery is aware that everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register if you live within our current practice boundary. Immigration status or nationality don’t matter. Our reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.