If you live within our practice area (see map) you are welcome to register with us and our reception staff will be happy to guide you through the procedure. 

We accept new patients from the village of Alton and the surrounding area including the following villages: Denstone, Oakamoor, Hollington and Croxden.

There are a number of reasons why you may not be able to register with your chosen GP, for example, you may live too far away. If this is the case simply choose another GP in your local area.

Please read the NHS guidelines for further details.

Medical treatment is available from the date of registration. Please contact reception on 01538 704200 for further information.

We provide Interpretation Services for non-English speaking patients.

Alton Surgery is continuing to accept new patients at this time.

You can register with our practice online by following the link below.

REGISTER ONLINE

If you would rather submit your new patient application personally, copies of our registration forms are available from our reception.
Once completed, please return the forms after 2 pm.

Please notify the Practice of any change of address or telephone number.  This is to ensure that your records are up to date, and we can contact you easily.

You can inform us of a change in your personal details through submitting an online administrative query to our reception team here.

If you are moving to an address which is out of our area, we kindly ask that you register with a Practice closer to your new address.

Patients who move from an address outside the catchment area to another address which is also outside the catchment area (such as moving from a Cheadle address to another address in Cheadle) will be asked to register with another GP in the area in which they are now living. 

As part of a new contractual requirement for 2015-16, all patients registered at a GP practice are allocated a named accountable GP.

What Does ‘Accountable’ Mean?

The new contract requires the named accountable GP to be responsible for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each patient where required. However, this does not mean that they will be the only GP or clinician who will provide care to that patient. These responsibilities will be carried out within the opening hours of the Practice and do not change the way you currently access care outside these hours.

Will GP Practices Write To Patients To Inform Them Of Their Named GP?

No. However, practices are required to inform patients of their named GP at the next appropriate interaction.

Can Patients Choose Their Own Named GP?

Patients will be allocated a named GP on the basis of whom they normally see. However, if a patient requests a different named GP, reasonable effort will be made to accommodate their preference.

Do Patients Have To See Their Named GP When They Book An Appointment?

No. Patients can, and should, feel free to choose to see any GP or nurse in the practice in line with current arrangements. If their preferred choice of GP or nurse is not available, an alternative will be offered. As all patients have an electronic medical record this ensures that all clinicians in the Practice have access to the most accurate and up to date information.

All patients registered at Alton Surgery have been allocated a named accountable GP.

If you require immediate medical treatment from a GP practice while you are away from home, or if you are not registered with a doctor but need to see one, you can receive emergency treatment from the local GP practice for 14 days. After 14 days, you must register as a temporary or permanent patient.

Please be aware that we cannot provide care for pre-existing conditions or initiate investigations and referrals for temporary patients. Any ongoing conditions should be handled by your regular GP practice. Additionally, if you register as a temporary patient, we do not have access to your current medical records, which means we cannot ensure continuity of care.

If you only require an urgent prescription (e.g. you have run out of medication), you can contact NHS 111. They will be able to liaise with a local pharmacy that can issue you with a temporary supply. You can also obtain repeat prescriptions by contacting your usual practice. Your practice can send prescriptions to a chemist using the Electronic Prescribing Service.

You can register as a temporary patient for up to three months. You will be on the local practice list whilst remaining a patient of your permanent GP. After three months, you must re-register as a temporary patient or permanently register with that practice.

Practices do not have to accept you as a temporary patient, but they are obliged to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

 

English	Farsi	Urdu
Albanian	Bengali	Hindi
Arabic	Croatian	Lithuanian
Bulgarian	Punjabi	Polish
Chinese (Cantonese)	Somali	Portuguese
Chinese (Mandarin)	Gujerati	Spanish
Russian	Turkish	French

Disabled patient facilities are also available at this practice.

(Car park space, ramp, toilet etc).

If you are homeless or of no fixed abode but reside within the practice boundary, then you can still register with us.
Please complete the registration forms either online or in person.

As part of the Safe Surgeries initiative Alton Surgery is aware that everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register if you live within our current practice boundary. Immigration status or nationality don’t matter. Our reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.