Practice phone lines are open from 8:30 am to 6:00 pm on Monday, Tuesday, Wednesday, and Friday. On Thursday, lines close at 1:00 pm.

Calls outside of these hours between 8:00 am and 6:30 pm will be directed to our locally commissioned out of hours service.

 To order prescriptions over the phone you must call between 9:00am and 1:00pm.

Dispensary collections are available at the following times. 

If you have trouble coming to an appointment before 5 pm, please let the reception know. They can speak to the duty doctor to see if a later appointment can be scheduled.

We also have appointments on weekday evenings from 4 pm to 8 pm and on Saturdays from 9 am to 2 pm. These appointments are not at Alton Surgery, so you will need to travel to another local GP practice for appointments outside our usual hours.

NHS 111

Alternative and out-of-hours advice is available by calling 111 which is the NHS non-emergency number and is available 24 hours a day, 365 days a year.  Calls are free from landlines and mobiles phones.

Visit the website here

If you have a life-threatening condition dial 999.

The NHS Commissioning Board Area Team is responsible for commissioning the Out of Hours Service.

Tesco Pharmacy, Brookside Road, Uttoxeter ST14 8AU

Tel: 01889 254347

Opening Hours:

• Monday 08.00am – 10.30pm
• Tuesday-Friday 06.30am – 10.30pm
• Saturday 06.30am – 10.00pm
• Sunday 10.00am – 4pm

Leek Moorlands Hospital, Ashbourne Road, Leek, ST13 5BQ

Tel: 01538 487104

Open from 9am – 5pm (last admission to the unit is 4.30pm) 7 days a week.

Haywood Hospital Walk-in Centre, High Lane, Burslem, Stoke - on - Trent, ST6 7AG

Tel: 01782 673500

You can book, cancel, or change a hospital appointment by contacting a hospital directly by phone or through their website. 

You can also use the ‘NHS e-Referral’ system online or through the NHS App, to book cancel or change your appointment. It’s fast, convenient, and secure.

Please do not contact the practice regarding any arranged hospital appointments.